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The Joint Commission evaluates and accredits more than 15,000 health care organizations and programs in the United States. An independent, not-for-profit organization, the Joint Commission is the nation’s pre-eminent standards-setting and accrediting body in health care. Since 1951, the Joint Commission has maintained standards that focus on improving the quality and safety of the care health care organizations provide. The Joint Commission’s comprehensive accreditation process evaluates an organization’s compliance with these standards and other requirements.
Joint Commission accreditation is recognized internationally as a symbol of quality and reflects an organization’s commitment to meeting performance standards. To earn and maintain the Joint Commission’s Gold Seal of Approval, an organization undergoes an unannounced, on-site survey by a Joint Commission survey team at least every three years.
The public may contact the Joint Commission’s Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission–accredited health care organization by either calling 1-800-994-6610 or emailing firstname.lastname@example.org.
More information about the Joint Commission is available at http://www.jointcommission.org.